Thanks for purchasing at www.plantingseedscaribbean.com operated by Planting Seeds Caribbean Limited (PSCL).
In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
You will be required to email info@plantingseedscaribbean.com detailing the reason for your return. We will arrange for the item to be collected from the initial delivery address.
After we receive your item, the vendor responsible for the product will inspect it and once they approve your return, PSCL will process your refund. The money will be refunded via bank transfer for cash orders or via credit card for credit card orders. Credit card refund payments may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.